Konami Gaming Installs SYNKROS System at Barona Resort & Casino
Provider of casino gaming solutions and related systems Konami Gaming Inc. announced on Tuesday that it has successfully installed its own SYNKROS system at Barona Resort & Casino, a hotel and casino resort located in Lakeside, California.
The complex currently features 2,000 slot machines and over 90 gaming tables and has turned into a premier gambling destination. The casino has implemented a number of innovations in order to further improve its personalized customer service. And the addition of the SYNKROS system was one such innovation. Barona Resort & Casino opted for a wide selection of SYNKROS tools, including Konetic Mobile Employee App, True-Time Bonusing, and True-Time Offers Management. The newly upgraded SYNKROS Table Management offering was also among the features installed.
Barona Resort & Casino Vice President of Slot Operations Chuck Hickey commented that the new SYNKROS technology and tools will help the gambling venue expand its existing portfolio of offering aimed at providing customer loyalty options and rewards initiatives. The official explained that these have been the two areas that have secured the resort’s success in such a highly competitive market.
Mr. Hickey added that their expectations for the SYNKROS system had been very high but that Konami Gaming had absolutely managed to deliver to the expectations.
Commenting on the recent installation of the SYNKROS management system, Konami Gaming Director, System Sales Scott Richards said that it has been pleasure to work with Barona Resort & Casino and to make the SYNKROS offering’s benefits “a tangible reality” for customers of the venue. Mr. Richards also pointed out that the casino has an excellent team and that the launch of the SYNKROS system marked an important milestone in the continued partnership between the gaming provider and the California-based casino complex.
Earlier this year, it was also announced that gambling operator Golden Entertainment has, too, opted for the SYNKROS offering and it would be installed in three Nevada-based casinos – Gold Town Casino, Pahrump Nugget Hotel & Casino, and Lakeside Casino & RV Park. The three gambling venues would take advantage of SYNKROS’ bonusing suite, single-player card solution, marketing tools, and more.